WhatsApp for LatePoint

Latest Version: 5.1.0

About

WhatsApp for LatePoint is an add-on for LatePoint which allows you to send notifications and reminders to your customers and agents via WhatsApp Business Platform.

With that said, WhatsApp for LatePoint is NOT a standalone plugin and requires LatePoint to be operable. Also, per Meta’s policy, your chosen mobile number must be dedicated to WhatsApp Business Platform and CANNOT be used simultaneously with WhatsApp Messenger nor WhatsApp Business Messenger mobile applications.

Features

• Send Welcome (account created) notifications to Customers
• Send Appointment Confirmation notifications to Agents/Customers
• Send Appointment Status Update notifications to Agents/Customers
• Send Payment/Transaction notifications to Agents/Customers
• Send Reminders to Agents/Customers
• View the history of attempted WhatsApp messages in the Activity Log

Installation

Read the comprehensive documentation included in your downloaded archive after purchase.

Quick Start Guide

1. From the LatePoint Dashboard, navigate to WhatsApp > Settings.

2. In the WhatsApp Processors section, enable and configure your desired gateway(s). Instructions are provided on how to acquire necessary API/Account credentials.

3. Click the Save Settings button at the bottom of the page.

4. Navigate to WhatsApp > Templates where you may then create templates, which are used when configuring Notifications and Reminders.

Changelog

= 5.1.0 =
Apr 06, 2023
- Minor bug fixes and improvements
 
= 5.0.0 =
Mar 31, 2023
- Updated for compatibility with LatePoint v4.7.8 and above
 
= 4.0.0 =
Mar 19, 2023
- Updated for compatibility with LatePoint v4.7.0 and above
 
= 3.0.5 =
Mar 08, 2023
- Improved Meta gateway integration
- Fixed an issue with saving template parameters
 
= 3.0.0 =
Mar 06, 2023
- Initial Envato Market release